OneSource Princess Cruises Cunard Line
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There are so many entertaining ways to spend your time at sea and it’s easy to plan with our JourneyView® digital planner in the MedallionClass® app. Minor bug fixes to improve your experience.We are continuously monitoring your feedback and improving our experience. To ensure you have the latest features, please turn on automatic app updates in your settings. Enjoy OceanView on your stateroom TV or anywhere around the ship using the Princess® app.
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It's been a week and I still can't get in no matter which browser I try. Amazingly, I can get on the Medallion Class app on my phone. I will do the suggested letter to Jan Schwartz and John Padgett and see if that does the trick. Within 2 hours I had gentlemen call from California to resolve my Login issues. Requested reset of password multiple time nothing came to my email.
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ERROR and no booking details (no Personalizer access). If they used the Name/Booking/Birthdate access for those voyages, there is an error about Birthdate not matching. I suggested they try each others birthdate.
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I think if they are going to push us to use this app starting today (3/8), they should have made it much more usable then it is now. If you choose to, you can continue to use the existing MedallionClass® app on your upcoming cruise (until February 1, 2024). Cruises only, and not cruise days are doubled. The exclusive occupancy fare is for solo guests occupying a stateroom alone and who paid the single traveller supplement. So, how do two bookings that have existed for a length of time, and are now fully-paid, also for a while now, end up corrupted by a birthdate swap? And this isn't just a MC App issue - it's the POLAR booking data.
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But the ripple affect screws up MC App, so in there it looks like they don't even have the two voyages. And the dining bookings have been lost, so I can just imagine the trouble I am going to have getting that setup again. Their birthdates are correct in their Princess Captain's Circle profile info. Can't get to any of my "saved" cruises, but at least I could look at the ones I have booked, so maybe I'm "half logged in." Hope that helps. If they logged in to Princess.com, they could see all bookings listed under Upcoming Cruises, but as soon as they clicked on either the 2nd or 3rd segment..
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DH got that message and even tho' it didn't work, it created a new account # for him. Of course, we didn't know what the account # was, so couldn't use it. I was getting the successfully logged in but couldn't get into anything, just looped this morning. Just now tried and it says login unsuccessful due incorrect login name or password. Tried several times, both mine and my husbands - no luck. MedallionNet Wi-Fi sets the industry standard for internet at sea, and it's now even better with Starlink access and 5G.
Pick up your Medallion in port (or provide any other incomplete travel checklist items)
The Princess® Cruises App – This will have your OceanReady boarding pass with a QR code. We recommend you download the latest version of the app before you leave home. Pre-pay Crew Appreciation – Take care of the crew who takes care of you ahead of time. Package Upgrades - Add Princess Plus® or Princess Premier® to your booking to save big on things you're likely to purchase anyway like Wi-Fi, Crew Appreciation, and Drinks.
How can you make your dining experiences even more exceptional? Listen to what Executive Chef Federico Femiano wants you to know before you go. Travel Documents – Double-check that you have all the required docs.
For more information please see Our cruise holidays are ATOL protected (No. 6294). Download the brand new app and take your upcoming cruise to the next level. Access the internet everywhere on board so you can text, post photos, video chat and stream your favorite shows, movies, music and sports with ease. Read on to learn just how revolutionary MedallionNet Wi-Fi is and how popular it is with our guests. There is an OLD story about the data center of the future. This data center runs 24/7 with only a man and a dog.
The dog's job is to make sure the man does not touch the computer. The Travel Checklist is the only way to complete this information and expedite your arrival experience. This is best accessed via mobile device in the Princess® Cruises App (the web version is available as needed). Download the brand new Princess® Cruises App and take your upcoming cruise to the next level of ease and convenience.
Got someone at Princess to check and found the 2 accounts. They deleted his old #, but it didn't help. I logged in and got the message that the same username is now shared with Medallion.
I had to re-log in on the Medallion app. Book Flights with Princess1 Enjoy low prices with flexible fares and the reassurance of booking with Princess. The developer, Global Experience Innovators, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Book Flights with Princess1 Enjoy low prices with flexible fares and the reassurance of booking with Princess. I received this error message this morning. I was able to switch browsers and get in. I tried Log in about 2 hours ago ,got a pop up wanting more Details for my account. Tried logging in to DW's account and now I get a "We are currently experiencing technical difficulties. Please try again." message. Just tried to log in to my Princess account and got a notification congratulating me that I can now use the same login for the website as well as the Medallion App.
Princess claims to be ahead of the technology game with Medallion Net so I would expect the one and only tool Princess directs is to use is full of faults. We have a back to back on different ships and again, I can only see excursions or make dining plans on the first of the 2 cruises. Old app had numerous problems but there were ways to navigate through app to get things done albeit app was very slow to load. This app is way slower and useless in many of the needed functions. I have had to rely on using the online webpage and using my planner at Princess.
2Members are eligible for a higher tier level on the next cruise following completion of necessary cruises and/or cruise days. Land portion of cruisetour does not apply. Only cruises taken on Princess® and P&O Australia count toward the Princess Captain’s Circle Program. Princess Cruises is a member of ABTA, (membership number V8764) which means you have the benefit of ABTA’s assistance and Code of Conduct. You can use ABTA's approved Alternative Dispute Resolution (ADR) process if you have a complaint that is not resolved.
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